For seniors moving from one state to another state is a major undertaking. Our first decision was were we ready for Independent Living? Our second decision was, where do we want to move to and who we would like to live near? Our third decision – and most importantly – which facility we want to reside in?
The first two decisions were our responsibility, but the third decision is one that we needed help with. Coming from Florida presented another challenge as we knew no one here but our son and his wife. Our research lead us to Paul Markowitz and his company “Senior Living Specialists”. As soon as we had met Paul we knew we had made the right choice for someone to guide us in our new life in the Dallas area.
I have found in todays world “customer service” is just about a forgotten word. Not so with Paul and his assistant Hannah! There was not a time, morning, noon or night, when I called, that they didn’t return my call – usually within minutes! Whether we were looking for physicians, restaurants etc, they provided my wife and me with the information we requested.
This type of concern for your clients and “customer service” is what sets “Senior Living Specialist” a cut above all others. I would suggest, “If you are planning to move, as we were, do yourself a favor and interview Paul Markowitz.”
I have spoken with Sandra as she was AMAZING! Sandra was quick to respond, so passionate and did such a great job of assisting me when I was in a bind. Sandra was able to find a great group home, where I know my mom can get the personalized care that she needs in a homey environment. After almost 3 weeks of shenanigans, we are finally making some strides and it is refreshing to have folks that actually care about the patient instead of the cash.”
Thanks once again for helping us. We really needed your help more than ever this time.”
He sent me over to his assistant Kim who is the sweetest and most knowledgeable person I had talk to thus far. She got all of my info on a Friday at 5:00pm and by the next morning, she had me set up with a tour of a great memory care facility. By Monday my Grandmother was moved in and so far so good. This year has been a roller coaster of emotions but Senior Living Specialist made it a smoother ride.”
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